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Hello, I have a problem with closing the sims 4 properly. I can't even use force quit to sims, I just have to force quit the whole MacBook. I have a MacBook Pro Ventura 13.0.1. When I click on end the game it starting to load but it never finish.
It started doing this just now, I have sims for nearly a year and it always worked good.
Thank you for any help.
Edit - split from necro'd thread, changed title to better reflect issue (Bluebellflora)
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Can you also please move the Sims 4 folder to the desktop and launch a new clean game.
- 3 years ago
Hello, these are more info about my mac:
Operating System (Version) - 13.0.1.
Mac model - Ventura 13.0.1.
Processor - 3,1 GHz Intel Core i5
Memory - 16 GB
Graphics - Intel Iris Plus Graphics 650 1536 MB
- Bluebellflora3 years agoHero+@Keroll97
Merged into the main thread. The game not quitting is a known issue on Intel Macs running Ventura.
If your Mac does not properly Force Quit an app from the Finder menu it may be an issue with your OS. Perhaps reinstalling the OS will help.- 3 years ago
from sims team a few hours ago
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