Forum Discussion

msdaisy22's avatar
msdaisy22
3 years ago
Solved

[FIXED] Upgraded to macOS Ventura - can only Force Quit the game

I have upgraded to Ventura and I can only exit the Sims 4 via Force Quitting. I saw the other thread about disabling origin in game, but it has still not fixed my issue. Is there any other possible f...
mac
  • TheSimsDirect's avatar
    TheSimsDirect
    3 years ago

    Hello.

    It turns out there was indeed a fix for this issue in todays' patch (Mac version 1.95.207.1230), but we accidentally failed to mention it in the patch notes.

    Happy Simming!

nonexistence890's avatar
nonexistence890
3 years ago
@JustCallMeNerdy It might not be advice but it’s definitely the TRUTH. Anybody will tell you a Mac is not for gaming. Yes the fix is minor but when does Mac not have an issue with Sims? That was the whole reason of me saying “If anyone of you can” if you can’t then just wait for the fix but if you can do something about it I would suggest buying a gaming computer less problems and from my research I CAN list why it’s better than a Mac
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago
Hey all,

This issue has been confirmed as being under investigation by the Maxis team. When posting on AHQ please keep the Community Guidelines in mind, keep conversations on topic and civil.

Thanks.
  • RoCeeEss's avatar
    RoCeeEss
    3 years ago

    Are there any updates or solutions? This has been an issue since at least October 2022, it is now January 2023. Can we get an update of some sort?

  • merrysimmaker's avatar
    merrysimmaker
    Seasoned Veteran
    3 years ago
    @RoCeeEss Yeah I popped in too to see if there was any news on this. It is shocking to me they aren't getting this resolved yet.
  • kparko's avatar
    kparko
    3 years ago

    Hi All, 

    Im also having the same problem. I make sure I save the game first, exit game, then force quit. 

    MacBook Air 2019

    Processor: 1.6 GHz Dual-Core Intel Core i5

    Graphics: Intel UHD Graphics 617 1536 MB

    Memory: 16 GB 2133 MHz LPDDR3

    MacOS: Ventura Version 13.1

    Storage: 131.61 GB available of 499.96 GB

    I have a case open with EA. I reset Origin and did a troubleshoot with them but still no good. I thought I'd add my details down so that I can keep an eye out on when it's fixed.

    Thanks  

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