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SimmerAbby03's avatar
SimmerAbby03
5 years ago

Gallery Won't Connect in Game. It says I am offline but I am not.

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? I don't know but I'v...
mac
SimmerAbby03's avatar
SimmerAbby03
5 years ago

I tried the origin reset tool and it did nothing. I have a version. 10.14.3, MacBook Air (13-inch, early 2015) 2.2 GHz Intel Core i7 is the processor. I have 8 GB 1600 MHz DDR3 for my memory. I have Intel HD Graphics 6000 1536 MB. I play the normal version of the game. I am not running an antivirus anymore. I have tried repair game but it hasn't done anything. I used to use CC and Mods but I deleted them ages ago. 

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@SimmerAbby03

Update your OS to 10.14.6 and see if that helps. You can do so through System Preferences.
  • SimmerAbby03's avatar
    SimmerAbby03
    5 years ago

    My computer won't let me update to Catalina

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      5 years ago
      @SimmerAbby03

      You don't need to update to Catalina, just update Mojave to the last updated version which is 10.14.6.
      • SimmerAbby03's avatar
        SimmerAbby03
        5 years ago

        How do I upgrade that?

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