Game continues to crash during live mode
Please help me! My game has continued to crash every time I enter live mode, and I've tried everything- from repairing my game to uninstalling and reinstalling it. At this point I have no clue what t...
Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
I can see from the crash report that you have an Intel 4000 chip which, at this point, is very low spec for the game so your settings should be on the low side to prevent lag and crashing. Have you tried this to see if a clean game works? https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Hello! I did this, and the problem still exists. The info on my Mac:
13 in mid 2012
processor - 2.5 ghz intel core i5
memory 8gb 1600 mhz ddr3
stsrtup disk - macintosh hd
graphics intel hd graphics 400 1536 MB
I’ve never had issues playing sims on my computer before, this recently just started happening last week.
- @Davis26bommer
How much storage space is left on your Mac?
What packs do you have installed?
Do you use CC? If so, what kind? @Davis26bommer
Have you considered updating Mojave to the latest version, 10.14.6? I think you're experiencing this https://answers.ea.com/t5/Technical-Issues-Mac/-Sims-4-crashing-freezing-Intel-HD-4000/td-p/8486475
SimQARoboEA Staff
@Davis26bommer
And if the latest version of Mojave, 10.14.6, doesn't fix it, try changing graphics settings in game and see if any changes there make the issue go away.
