Forum Discussion
Bluebellflora
2 months agoHero+
Autosave is not good if your game saves at a point you can never go back to because of an issue. Manual saves are always preferred.
Follow these instructions to start with a clean Sims 4 folder and only move your existing save, not anything else, into the newly created Sims 4 folder [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548
When the game crashes again see if there is a lastException or lastCrash file in the Sims 4 folder from when it crashed. If there is please copy/paste the contents of those files into a post here.