I recently just updated to Mac Catalina and since then my sims 4 game has been ruined. Every time I open the game it looks glitchy like a broken television. My game and my laptop is updated and I keep checking to see if the game is fixed to be faced with the same problem. Someone help me please.
Can you share your Mac specs? You can look here for the instructions on how to find them!
If you could also share a screenshot of the issue you're experiencing, that would be helpful!
Yes it looks exactly like that.
This is my Mac specs
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1220
What expansions, game packs, and stuff packs do you have installed? Get famous, seasons, cats&dogs, city living, get together, get to work, parenthood, done out, spa day, laundry day stuff, bowling night stuff, backyard stuff, movie hangout stuff
Steps: How can we find the bug ourselves? It appears as soon as you log on the game.
What happens when the bug occurs? The screen is extremely distorted. It almost reminds me of when a tv screen is broken and the lines appear on the tv screen when you turn it on. It gets worse and more lines appear as you click throughout the game.
What do you expect to see? A clear gameplay screen.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I update to the newest version of the game
This is my first time logging on the game since the update, and before I had no issues
