Game Keeps Crashing
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Forum Discussion
kiki426 Have you tested a clean folder? [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548
Hi, yes I’ve done every fix there is. I even thought to buy an upgraded Mac until I saw others with the same issues.
- I’ve uninstalled and reinstalled
- deleted the folder and ran a new game
- Cleared my storage on my Mac
- tried windowed screen
- adjusted the graphic
- repaired the game
- updated the game
- Cleared the cache
- deleted all saves
- No mods
- updated the Mac to the most recent version of Sequoia
- close the game after an hour of play and open again
- I even downsized the households in game because I thought I had too much loading in
- i have all other apps closed while running the game
kiki426 but I haven’t asked you to do any of those things. I’ve asked you to simply test a completely new clean Sims 4 folder which you haven’t done.
I understand that’s not what you asked, I was just letting you know other things I have tried. Also I answered your question in the second bullet. So again, yes, I have already done what you asked.
That includes following the instructions you included just so we’re clear
deleted the folder and ran a new game
Do you mean this? I have no idea what folder you're referring to here as you haven't named it and you've deleted it and I would never recommend someone delete the Sims 4 folder that contains all their saves etc.
Which specific Mac do you have?
Exactly when is it crashing, at which point in the game loading/playing?
