Forum Discussion
Oriphyne
4 years agoNot applicable
@Bluebellflora MacOS catalina version 10.15.7 early 2015
dual core intel Core i5
and yes I tried to remove The Sims 4 file under Electronic Arts and still did not work. I am also aware that there are a lot of simmers who are experiencing the same issues or even more.
dual core intel Core i5
and yes I tried to remove The Sims 4 file under Electronic Arts and still did not work. I am also aware that there are a lot of simmers who are experiencing the same issues or even more.
Oriphyne
4 years agoNot applicable
@Bluebellflora Intel HD Graphics 6000 1536 MB // 13 inch macbook air (sorry i forgot to include this earlier
- Bluebellflora4 years agoHero+@Oriphyne
@Oriphyne
Amount of memory (RAM) too please 🙂 Also, how much storage space do you have left?
The Sims 4 is not a file you should be moving to the desktop but the whole Sims 4 folder in the Electronic Arts folder, and not putting any of your current saves and mods back in until you have thoroughly tested a new clean game.- Oriphyne4 years agoNot applicable@Bluebellflora Yes the folder sorry that's what I did. I'm thinking of uninstalling/reinstalling the whole thing and see if it will work or not. I'll try doing the test runs again with a new folder of ts4.
memory: 4 GB 1600 MHz DDR3
storage: 121.12 GB (29.71GB available)- Bluebellflora4 years agoHero+@Oriphyne
4GB? That's very low. Do you have many packs installed?
I doubt uninstalling/reinstalling will do anything but you should definitely try the clean folder. Start a new save and play for a bit.
- Oriphyne4 years agoNot applicable@Bluebellflora update, i deleted the whole TS4 folder and started the game anew, but even in startup and CAS, it keeps on freezing.