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Oriphyne's avatar
Oriphyne
Not applicable
4 years ago

Game Keeps Crashing/Not Responding Nov 2021

Hi guys! My game keeps on crashing/not responding when I build and when in live mode. I tried updating CC/MODS and even deleting them and it still continues to not respond. I put all of my graphics...
mac
Oriphyne's avatar
Oriphyne
Not applicable
4 years ago
@Bluebellflora Yes the folder sorry that's what I did. I'm thinking of uninstalling/reinstalling the whole thing and see if it will work or not. I'll try doing the test runs again with a new folder of ts4.
memory: 4 GB 1600 MHz DDR3
storage: 121.12 GB (29.71GB available)
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@Oriphyne

4GB? That's very low. Do you have many packs installed?

I doubt uninstalling/reinstalling will do anything but you should definitely try the clean folder. Start a new save and play for a bit.
  • Oriphyne's avatar
    Oriphyne
    Not applicable
    4 years ago

    here are the specifics. but regardless, I've been playing for years and this never happened to me/game at all. @Bluebellflora 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @Oriphyne

    It doesn't matter that you've been playing for years. Your Mac is getting older and the game will struggle on older machines as you add new content and patches are added which introduce new features. These new features will stress older machines. That's why the Legacy Edition was introduced for 2011 and earlier models.
  • strohsky's avatar
    strohsky
    Not applicable
    4 years ago

    I have an 8-Core 2.4 GHz Intel Core i9 with 32GB RAM and an AMD Radeon Pro 5500M 8GB --- my game is also freezing and crashing OFTEN. 

    I do have several packs installed, so I'm not sure if that's what's causing the issue.

  • WillFoShizzle's avatar
    WillFoShizzle
    Not applicable
    4 years ago

    I have run into this same problem, ever since we got that "sims delivery" update the game will get the rainbow wheel and crash.

    I have all packs with no mods. 

    I also noticed that playing offline stops the game from crashing completely but still runs super slow with a crazy lag. 

    The game was running fine until the last update. 

    iMac Pro (2017) 

    3.2 GHz 8-Core Intel Xeon W

    32 GB 2666 MHz DDR4

    Radeon Pro Vega 56 8 GB

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