7 years ago
Game won't launch
When I first updated my Sims on MAC in the most recent update I had the issue where I had to double-click everything. So I restarted my game and repaired the game in Origin. After that, when I tried ...
@ssydmarie I'm not sure which steps you already tried from Bluebellflora's help thread. But if you haven't already, please try the TS4 Super Repair as described in the following post:
It's also worth running the Origin reset tool for macs before you redownload TS4.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
I did follow that previously as well. I just deleted all my Sims 4 files off my computer (not *super* heartbroken, but I'd rather just play at this point). But did not reset Origin before reinstalling. I will uninstall, reset Origin, AND THEN re-download the Sims 4 again and pray that that works 🙂 Thank you!
That did not work ☹️ I then proceeded to reinstall my OS to no avail. EA Customer Support basically told me they gave up and to contact Apple- Apple says its an issue with the game. Soooo frustrating! ;(
Is the double clicking problem the only problem you are having?