Game won't launch
So I typically buy the CD's physically because that's what I prefer but I have moved recently and cannot find my most recent expansion pack so I figured I would buy a new one. I went to buy Sims 3 Into the Future, downloaded Origin, bought and downloaded Into the Future, clicked on it to play it and the typical pop up screen came up where you have to click the big "play" button on the left side of the pop up. I click it, and the icon for Sims shows up like it's going to load on my screen for a millisecond (literally) and it goes away and my computer tells me Sims shut down for an unexplained reason. Storage is not an issue but please help. I sat on the phone for 20 minutes this morning and was told to delete and redownload Origin and the game and it did not help. If not, how do I get my money back??