Games Freezing and Bright Red Screen
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.62.69.1220 What e...
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Thanks 🙂 but please remove your serial number from your post, that is not needed.
It's an odd glitch, I'm thinking it may be a hardware issue with your AMD GPU but it could also be a simple driver issue or something gone awry in the installation, doubtful though. Try this super repair - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M815
Maybe updating to 10.15 Catalina would help if it is a Mac OS driver issue but you would not then be able to run any 32-bit apps if you have any installed.
Hello, I followed the instructions on the link you provided, I won't be sure if the red screen will stop but I still have the black square over where my build was. I am going to see whether I need to update to 10.15 Catalina or not. I am also going to try uninstalling it and re-installing it to see if that helps anything :/
Thank you again for your help, I would have never known where to start! 🙂
- @beccaanne99
Someone else posted the same weird black box a while ago, I think it was in Newcrest but can't remember definitely. Have you tried a game with a new Sims 4 folder? Move your current one to the desktop then launch the game and see if it persists.
