Help me find my EA folder lol

Hello! I am having trouble finding my EA folder iin the Documents folder. I have a mac and ive tried everything. The game still works, so i figured maybe its in another folder some how? Nope. Its literally no where to be found. Im just trying to download CC but cant because i cant find the folder!!

mac

Bluebellflora
5 years ago
@n4taleem

Please open Terminal and copy and paste the following command then hit Enter/Return:

find ~ -type d -name "*The Sims 4*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here.

7 Replies

Bluebellflora
Hero+
5 years ago
@n4taleem

Do you have iCloud Drive enabled and the Documents folder is stored in the cloud? If so, in the Finder sidebar have a look under iCloud > Documents
n4taleem
5 years ago
That is where the Documents folder was located before, so thats the first place I looked. I have the Documents folder it's self, just not the EA folder.
I put a screenshot of what my folder looks like. Right now, it only has a folder for Zoom since i saved some chat messages.
Bluebellflora
Hero+
5 years ago
@n4taleem

It looks like there is an issue with your iCloud Drive, maybe it's full? There is a ! in the icon in Finder. Have a look here for help with iCloud Drive and the game https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared/m-p/10242133#M45493
n4taleem
5 years ago
Hi again! I've looked over the list that you sent and did the same things, but the folder is still not there even after I've uninstalled the game and installed it again. My game still plays fine, it opens and I can play it normally but I just cant find the folder, anywhere.
Bluebellflora
Hero+
5 years ago
@n4taleem

Please open Terminal and copy and paste the following command then hit Enter/Return:

find ~ -type d -name "*The Sims 4*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here.
vanillasolos
4 years ago
@Bluebellflora hihi! im having this same issue, i tried doing the terminal thing but it says "the system cannot find the path specified." can you help me? ive checked documents and dont see anything related to ea
Bluebellflora
Hero+
4 years ago
@vanillasolos

Did you c/p it from my post or just manually copy it? Can you try again and if it doesn’t work please copy what you’re trying into a post here.