Forum Discussion
6 years ago
@Moskolonel Hi, I am not very technical. I bought the game the other day, I was told it wasn't compatible with Sierra so had a refund. I really want to be able to play it as lots of my friends are even with Sierra. What can I do? I don't want to pay £35 if it won't work again
Bluebellflora
6 years agoHero+
Let's start from the beginning and try to get you in your game 🙂 Firstly, please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Have you purchased the actual game or a subscription to Origin Access?
- 6 years ago@Bluebellflora Hi! So I bought the game the other day which lead me to Origin. After purchase it kept crashing. I then spoke to someone who said there was a bug and gave me a refund. But I really want to play it ☹️ there must be a way