Forum Discussion

luckyfish169's avatar
9 years ago
Solved

how to bypass origin helper tool

I'm trying to install Origin and the sims 4 on my school mac. It's telling me to instal a helper tool, which I cannot do without knowing the administrator username and password. Obviously I cannot reset it, so is there any way to get around it?

  • Bluebellflora's avatar
    Bluebellflora
    9 years ago

    @luckyfish169

    You must be using an Administrator account to install anything on a Mac. Besides, quadratic equations can also provide hours of fun 😛

    Also, I've moved your post to the Mac forum.

6 Replies

  • Hello @luckyfish169,

    you want to install it on your shool mac? I would really reccomend to pay attention in class and not to play Sims. The time you need to study at home to learn the stuff you missed in class comes out to the same: better pay attention in class and play after school.

    But anyways, i found a thread that may help you fixing your issue.

    Greetings,

    Babyhuehnchen

    (I do NOT work for EA)

  • luckyfish169's avatar
    luckyfish169
    9 years ago

    I just get an hour and a half free period on Wednesdays with nothing better to do *shrugs* also that link seems just to link back to my post?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @luckyfish169

    You must be using an Administrator account to install anything on a Mac. Besides, quadratic equations can also provide hours of fun 😛

    Also, I've moved your post to the Mac forum.

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @luckyfish169,

    It seems you will need permission from your school to install the game. Did @Bluebellflora's post answer your question (even if the answer is not what you expected)? If so, please use the 'Accept as solution' button to let everyone know 🙂 You can also use 'XP' button to say 'thank you'. 

    Thanks!

    -Mai

  • @luckyfish169 obviously no one has the answer ☹️
    with me, I'm on my mom's old laptop and she forgot the administrator password... Please tell me if you ever find a solution...