Forum Discussion

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Information for Mac users running macOS Lion (10.7)

Dear Simmers,   We hope you’re all doing well. If you are a Mac user, please read the below! If you currently play The SimsTM 4 and run macOS Lion (10.7) there will be important changes you ne...
mac
dzm06's avatar
dzm06
6 years ago
@regularKelsey480 What OS version do you actually have installed? What does "nothing is working" mean? What do you see when you try to run/install the game?
  • dzm06's avatar
    dzm06
    6 years ago

    @EA_MaiSome quick things worth noting about this update:

    ( 1 ) If you Mac hardware does NOT support Metal then you will be required to use Legacy Edition. I believe that Mojave and Catalina will refuse to install on hardware that can't support Metal, but it is very possible for earlier macOS versions (El Capitan, 10.11; Sierra, 10.2; High Sierra, 10.13) to install on hardware that does not support Metal and will therefore require the Legacy Edition (these same versions, on hardware that DOES support Metal, will use the standard Base Game).

    ( 2 ) The Legacy Edition disables all online connectivity. This means that Gallery will no longer be available to you. You will likely not be able to purchase future packs either.

    Now might be a good time to start looking into a hardware upgrade. Buying used is a good option, but make sure it supports at least Mojave as the operating system (see https://en.wikipedia.org/wiki/MacOS_Mojave#System_requirements ).

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,156 PostsLatest Activity: 22 hours ago

Community Highlights