Forum Discussion

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Information for Mac users running macOS Lion (10.7)

Dear Simmers,   We hope you’re all doing well. If you are a Mac user, please read the below! If you currently play The SimsTM 4 and run macOS Lion (10.7) there will be important changes you ne...
mac
Harmonyeeee's avatar
Harmonyeeee
6 years ago

I need help, so I have an very old MAC system and my sims 4 updated automatically now its giving me this...

Unable to start:

Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin.

[5de4b8a3:29f00e76:00000000:00000000]

What do I do?

holger1405's avatar
holger1405
Hero+
6 years ago

@Harmonyeeee 

What Mac and what Mac OS?

Edit: If you Mac is so old that it does not support Metal, you need to install the Legacy Version as described here.

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,156 PostsLatest Activity: 7 hours ago

Community Highlights