Forum Discussion

5 years ago

Kernel Panic TS4 Crashing on MacOS Catalina

Hello everyone, I have read most of the topics on the forum and read tons of articles regarding to this crash. The main problem is that when it comes to load neighborhood it crashes and I see nothin...

TS4 crash.docx269 KB

mac

puzzlezaddict

Hero+

5 years ago

@death-flower246 Hi, I've merged your new post into your existing thread. Thanks for the info. Is this still about the same laptop as before? If so, the issue is as Bluebellflora has stated: this laptop was not designed to carry the load you're putting on it. Some MacBooks will hold up okay for a while, but a kernel panic isn't at all a surprising result.

As your config.log shows, your graphics card is already in the database. So there's nothing to be done by adding it. You can lower all the graphics settings to the minimum to see if it helps, and of course try to help the laptop cool better. But with your current hardware, there's not much else you can do. In your position, I'd be worrying that trying to play Sims 4 was damaging my laptop, not that the game was crashing.

death-flower246

5 years ago

@puzzlezaddict Hey, I finally found this message I was looking for it in other topic. Thank you for checking it for me. The symptoms were so much similar then I thought I would need to add a line like others. This is the same laptop which I have used. I had never overheating issues before with this mac and as how @Bluebellflora said, I lowered the graphic options and managed to run. At first I had a crash while trying to reach options menu, but when I reopen the system right after TS4 was working with no heat because I was already unchecked the retina display box and played for 20 mins. I wonder why I had no overheating issue before Catalina. This has never happened before and I was running it with medium with no heat.
In anyway, I thank everyone who were helpful for me but I am sure this has sth to do with Catalina 10.15.4 release. Please do not lock this topic right after this message for that I still may have help

death-flower246
4 years ago
@death-flower246 Hello as an update to the M1 chip users of Mac, my Macbook has shut down has never started again guys. I have sold it for parts, now I changed a model which has a fan. I have a MacBook Air 2011 model, my previous work laptop was successfully running TS4 (Macbook air 2015 model). Maybe there was an issue on thecomplete whole board with my cracked macbook. Thank you guys.
- Bluebellflora
  Hero+
  4 years ago
  @death-flower246
  
  Thanks for the update. So you're now playing the Legacy Edition on a 2011 MacBook Air?
  
  Since you last posted, did you get a new Mac with M1 chip? Just trying to figure out your comment as they are very different to Intel equipped Macs 🙂