Forum Discussion

2 years ago

Solved

Lost All Saved Games and Gallery Households After Latest Sims 4 Update – Help!

After my latest update — 25.09.24 — of The Sims 4 on PC (Mac) via the EA app, all of my saved games are gone, and it’s as if I’ve never played before. I’ve done many updates in the past without any i...

mac

Bluebellflora
2 years ago
@jossvensson

Please open Terminal (Applications > Utilities) and copy and paste the following command then hit Enter/Return:

find ~ -type f -name "*Slot_*" 2>/dev/null

After a little while it will return the results of the search. You'll know when it's finished searching because the command prompt will reappear. Please copy and paste the results in a post here.

If you're not getting any results from that search, and you've let it run for a good 10 minutes or so, try this one:

find / -type f -name "*Slot_*" 2>/dev/null

If you don't get any results from that it means you've managed to inadvertently wipe all your save games. This would have been user error, the game and EA App/Origin would not have done this.

mccallm

Seasoned Newcomer

10 months ago

okay i was having similar issues with all of my saved games disappearing and my only option being "new game" when opening the sims. whenever i copy and pasted that into the terminal a lot of files came up, what do i do from here

StevenGlandsburg

Rising Newcomer

10 months ago

The exact same thing has happened to me right now, I can see my saves in the sims document. Yet when I sign in my only option is to recreate a new game

ann4belfalloon
Seasoned Newcomer
10 months ago
hi i dont know if this will work or if ive just got lucky but same thing happened to me and i thought it was my mods and cc, it wasnt, i just went into documents > ea > sims 4> saves> then did command a so that all my game saves were highlighted, then i right clicked and pressed download. i didnt do the terminal thing but ive just reopened sims and some of my files are here now after being downloaded!! hope this is what makes it work bc when i go into my saves it has the little cloud download button so i just assumed.
- Bluebellflora
  Hero+
  10 months ago
  ann4belfalloon your issue is iCloud Drive and the Documents folder being synced in the cloud. This will cause more problems with your saves as your Mac storage gets more full. Ideally you need to disable iCloud Drive from syncing the Desktop and Documents folders. Instructions and further info in the iCloud thread here - [READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues | EA Forums - 10979712
- BlondieVaz
  Seasoned Newcomer
  6 months ago
  i had a few different saves in different locations but i was able to pinpoint the saves before the update and downloaded it too ... this made the EA app update Sims 4 again and it reverted to the already new game after i lost it all. :(
  - Bluebellflora
    Hero+
    6 months ago
    BlondieVaz
    
    The solution is clearly marked in green in the opening post. If you need further help you have to provide the information asked for before anyone can help you.