Lost Saved Files

@Bluebellflora nothing changed. my files just disappeared after the patch update. the live EA chat wasnt helpful either.. he just said it's gone because i didnt do manual backups. that's very silly as a consumer i dont expect this to happen.

@kqyshan

Can you please repeat the Terminal command and post the results here?

@Bluebellflora Last login: Sun Sep 27 16:30:39 on console
Shans-MBP:~ khooqiyingshan$ find ~ -type d -name "*saves*" 2>/dev/null
/Users/khooqiyingshan/Documents/Electronic Arts/The Sims 4/saves
/Users/khooqiyingshan/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4/saves
Shans-MBP:~ khooqiyingshan$


I've went into both folders and they're empty.

@kqyshan

The saves folder in the Library folder location is empty? What is the date modified date and time of that saves folder?

@Bluebellflora The iCloud one is empty and the date is 28 June 2020.

The folder on my mac is today and has a saved file from 28 June 2020 because I was troubleshooting and someone suggested to create a new sim, save, etc, but that method didn't help.

@kqyshan 

Ok. Try this to look for all files ending in .ver

find ~ -name "*.ver*" 2>/dev/null

@Bluebellflora Shans-MBP:~ khooqiyingshan$ find ~ -name "*.ver*" 2>/dev/null
/Users/khooqiyingshan/Documents/Electronic Arts/The Sims 4/saves/Slot_00000002.save.ver0
/Users/khooqiyingshan/Library/Application Support/Google/Chrome/Default/Local Storage/http_www.veramona.com_0.localstorage
/Users/khooqiyingshan/Library/Application Support/Google/Chrome/Default/Local Storage/http_www.veramona.com_0.localstorage-journal
/Users/khooqiyingshan/Library/Application Support/SyncServices/Local/data.version
Shans-MBP:~ khooqiyingshan$

Slot_00000002.save.ver0 is the 28 June 2020 file. the new sim file that was being tested. ☹️

@kqyshan

Ok. Looks like they have gone. I can assure you the game does not remove saves, it will have been, most likely, iCloud Drive settings. Maybe some files were overwritten and trashed when iCloud Drive was enabled/disabled/merged.

@Bluebellflora oh i see....sigh.. thank you for helping me though. really appreciate it.

@kqyshan

☹️

Do you have a Time Machine or manual backup you can copy them across from?

@Bluebellflora Sadly I don’t ): I don’t have very important things on my laptop that requires much backups. Lesson learnt. Hard. :/