Forum Discussion

3 years ago

Solved

M1 Mac mini display resolution issues after closing game in fullscreen

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.97.42.1230 What e...

mac

kokoniasta
3 years ago
so I just had that same issue, and I have an external screen but I unchecked the "Retina display' in sims settings and it appears to work as of now

Bluebellflora

Hero+

3 years ago

@reannetamia

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

reannetamia

3 years ago

@Bluebellflora
OS: Ventura 13.3.1
Model: Mac Mini M1 2020
Processor: 8-core CPU, M1 chip
Memory (RAM): 8GB
Graphics: 8-core GPU

Additional info:
Currently running the latest Sims 4 patch (1.97.42.1230)

Bluebellflora
Hero+
3 years ago
@reannetamia @realnotmeltorme

Thanks. There have been reports of resolution issues with the silicon Mac minis ever since they were released. It seems to be to do with the connection with the machine and the external display and the way the OS handles it. I did a quick search of Apple's discussion pages and there are loads of posts https://discussions.apple.com/search?q=mac%20mini%20display%20issues&requestId=97dd84aa9520a2ff866a30a2e14635be%2C%20670e61e3662101e55e942c7077708e94&searchId=ey9fxI51RNqeBXrei1Bv6A&page=1&content=filterDiscussions&source=aml&origin=asc_serp
- realnotmeltorme
  3 years ago
  @Bluebellflora I have the same stats as @reannetamia with the exception of the 16gb memory. This issue appeared after the last (April 18) update. And now that she mentioned, I can either not save the resolution in full screen or cant even select another resolution because the drop down menu is empty.
  I contacted Apple’s char support yesterday and they told me that it’s a dev issue on EA’s end.
  - Bluebellflora
    Hero+
    3 years ago
    @realnotmeltorme
    
    Yeah. I think judging by the amount of discussion threads on their forums, and on Reddit and other places, it's an Apple problem with the OS and displays rendering properly and has been an ongoing problem ever since the silicon Mac minis were released. But hopefully QV will see this and look into it.
    
    Does it happen in windowed mode or just fullscreen?

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,116 PostsLatest Activity: 5 hours ago

Recent Discussions

Cats and Dogs Add On Issues (MAC)
5 hours ago
itsmeekadi
Game crashing or not loading especially after updating? Post here.
6 hours ago
Bluebellflora
My add ons are gone.
7 hours ago
ryry0069
[READ FIRST] Compiled list of Mac specific issues
2 days ago
Bluebellflora
Unable to start: The Sims 4 is already running - Mac only
2 days ago
Bluebellflora

Forum Discussion

M1 Mac mini display resolution issues after closing game in fullscreen

About The Sims 4 Technical Issues - Mac

Community Highlights

Game crashing or not loading especially after updating? Post here.

[INSTRUCTIONS] How to troubleshoot and test a broken game

[READ FIRST] Sims 4 - Mac Help, Guides and Troubleshooting

[READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues

[READ FIRST] Compiled list of Mac specific issues

Recent Discussions

Cats and Dogs Add On Issues (MAC)

Game crashing or not loading especially after updating? Post here.

My add ons are gone.

[READ FIRST] Compiled list of Mac specific issues

Unable to start: The Sims 4 is already running - Mac only