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realnotmeltorme's avatar
realnotmeltorme
3 years ago
Solved

M1 Mac mini display resolution issues after closing game in fullscreen

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.97.42.1230 What e...
mac
  • kokoniasta's avatar
    kokoniasta
    3 years ago

    so I just had that same issue, and I have an external screen but I unchecked the "Retina display' in sims settings and it appears to work as of now

Bluebellflora's avatar
Bluebellflora
Hero+
3 years ago
@reannetamia @realnotmeltorme

Thanks. There have been reports of resolution issues with the silicon Mac minis ever since they were released. It seems to be to do with the connection with the machine and the external display and the way the OS handles it. I did a quick search of Apple's discussion pages and there are loads of posts https://discussions.apple.com/search?q=mac%20mini%20display%20issues&requestId=97dd84aa9520a2ff866a30a2e14635be%2C%20670e61e3662101e55e942c7077708e94&searchId=ey9fxI51RNqeBXrei1Bv6A&page=1&content=filterDiscussions&source=aml&origin=asc_serp
realnotmeltorme's avatar
realnotmeltorme
3 years ago

@Bluebellflora I have the same stats as @reannetamia with the exception of the 16gb memory. This issue appeared after the last (April 18) update. And now that she mentioned, I can either not save the resolution in full screen or cant even select another resolution because the drop down menu is empty.

I contacted Apple’s char support yesterday and they told me that it’s a dev issue on EA’s end.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @realnotmeltorme

    Yeah. I think judging by the amount of discussion threads on their forums, and on Reddit and other places, it's an Apple problem with the OS and displays rendering properly and has been an ongoing problem ever since the silicon Mac minis were released. But hopefully QV will see this and look into it.

    Does it happen in windowed mode or just fullscreen?
    • reannetamia's avatar
      reannetamia
      3 years ago
      @Bluebellflora it happens only in fullscreen mode.

      & that's so weird as I've never had resolution issues before until I updated to the latest patch on The Sims

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