Forum Discussion
Bluebellflora
6 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
6 years ago
Hi thanks for your reply, I actually used the helpline and it all works now.
- Bluebellflora6 years agoHero+
- 6 years ago
Not sure what finally fixed it. It seemed to be combination of various troubleshooting techniques, so unistalling and reinstalling, upgrading Mac OS system etc.