Forum Discussion
Unfortunately your Mac is not capable of running the game due to the graphics card not being supported. It's a late 2006 20" white iMac right?
Sorry ☹️
Mines an 85w MacBook
- Bluebellflora9 years agoHero+
All that means is it is a 15" MacBook Pro. Please be more specific - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
- 9 years ago
Hi, Ive been running the game without any problems on my Mac until I've changed settings, I reinstalled origin and my games and could play normally again until an origin update that broke my game again...and now when I try to open the game a message comes up saying
Unable to start:
Can't run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed.
[0e6d1221:1df4e8dc:0000012f:912c9c10]...please help me...ive already tried everything I've read on forums like disabling origin on game, deleting options.ini etc
nformación del hardware:
Nombre del modelo: MacBook Pro
Identificador del modelo: MacBookPro9,2
Nombre del procesador: Intel Core i5
Velocidad del procesador: 2.5 GHz
Cantidad de procesadores: 1
Cantidad total de núcleos: 2
Caché de nivel 2 (por núcleo): 256 KB
Caché de nivel 3: 3 MB
Memoria: 4 GB
Versión de la ROM de arranque: MBP91.00D3.B15
Versión SMC (sistema): 2.2f44
Número de serie (sistema): (deleted)
UUID de hardware: A2BAF572-CD9E-532A-9E86-F79454CB4E0F
Sensor de movimiento repentino:
Estado: Activado- Bluebellflora9 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Please can you elaborate a bit more on what settings you changed?
Have you run the Origin reset tool? https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/