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Bluebellflora's avatar
Bluebellflora
Hero+
9 years ago

macOS thread - updated to include 10.15 Catalina

This thread concentrates on the latest version of macOS, including beta versions, and how Sims 3 and Sims 4 run. If you are running the latest version please take a minute to post your experiences. F...
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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
6 years ago

Hi everyone - heads up that I've moved several posts from this thread to this one as we have a list there with the workarounds available for the most common issues with macOS Catalina.

If your game is:
- showing an error message telling you the game is already running
- freezing / hanging / stopping working
- not loading your saved games, library content or custom content

please, check the suggestions available in here.

Let's use this thread for any other issues.

Thanks!
-Mai

milesofkiles's avatar
milesofkiles
6 years ago

Hello! I made the mistake of updating my operating system to macOS Cataline (I have a 2015 Mac Book Pro) and am having problems. I've tried (almost) everything listed in the previous post, but am having similar issues to others including:

  • The game is opening in a window instead of fullscreen
  • Related, the game is not saving any of setting preferences
  • I too have lost all of my save files, but I'll live (I don't really need a solution here - just want to be heard that this is also an issue I had)
  • When the game does load up I cannot save my game - I'm getting error code 0
  • Eventually, after trying to save a couple of times, my game crashes and closes itself

The only solution I have not tried is uninstalling and reinstalling the game. I've uninstalled the game and will leave my computer turned off for the night and then reinstall everything in the morning. I have also pulled my Sims 4 folder from my documents folder to my desktop folder so the game will reinstall cleanly.

Like many others, I am tired and frustrated. Hopefully, these issues are fixed soon. I appreciate any other troubleshooting suggestions people have other than waiting for a patch.

(Also would like to add that I do not play with any mods or CC)

 

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