Missing files
Hi all, I was playing on my Macbook Early 2015 256GB 8GB RAM and then I decided to upgrade to High Sierra. Once I updated it, the game stopped working. It shows a black screen when loading. I have tr...
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@sbower24
You have a Sims 4 saves folder on your Desktop and one in iCloud. Put the one on the desktop in your Documents > EA folder where the game can read it. The file path should be:
Documents > Electronic Arts > The Sims 4
If that doesn't contain the saves you're looking for then we'll look in the other folder in the cloud.
You have a Sims 4 saves folder on your Desktop and one in iCloud. Put the one on the desktop in your Documents > EA folder where the game can read it. The file path should be:
Documents > Electronic Arts > The Sims 4
If that doesn't contain the saves you're looking for then we'll look in the other folder in the cloud.
@Bluebellflora I put the saves back into the EA folder in documents, there already was one which contained scratch and scratch_9088.
- @sbower24
You can trash the scratch folders. They appear when you load the game and then automatically disappear when you close it but if the game crashes they aren't automatically removed. - @Bluebellflora Okay, I've deleted them now. Thank you lots for your help so far! Is there anything else I can do now?
- @sbower24
If your saves are in /Users/sasha/Documents/Electronic Arts/The Sims 4/saves the they should load, are they? - @Bluebellflora I tried to open the game and the application still isn't responding, I still only have the same files as in the first post in the sims 4 folder. I opened the saves file and it was empty.
- @sbower24
I'm confused. Which saves folder is empty? The one in the Sims 4 folder on your desktop? Or the one in the Documents > Electronic Arts > The Sims 4 folder? - @Bluebellflora both.
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