Sims 4 deleted games

Sol-Gerakina​ 

Is iCloud Drive interfering? 

[READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues | EA Forums - 10979712 

The same exact thing happened to me!! Not only that, but everything I saved to my gallery is gone too. I've got 2000 hours of gameplay, about 13 game saves, and 68GB worth of CC files, so I'm really worried about losing it all. I thought it might be an issue with some broken mods so I moved that folder out and restarted the game - nothing. Ran a full search to see if there was a new save location, but couldn't find any duplicate Electronic Arts folders. So, now I've backed the EA folder onto an external drive and completely deleted the parent folder from my hard drive. Relaunched the game, expecting it to create a brand new EA folder that I could move my old stuff into but nope. Even though it remembers my new save game, I can't find the EA folder anywhere on my hard drive. I have no idea where to go from here.

Ok so I feel a little silly now... the search feature on my computer evidently doesn't work very well because I went hunting manually and found the recreated folder... right where it's supposed to be.

So if you want to fix the issue, give this a go:

• Close the game if you have it open.
• Go to the save location (Macintosh HD/Users/'XYZ'/Documents > should see folder for Electronic Arts)
• Move the entire Electronic Arts folder to your desktop and rename it (assuming you have no other EA games, in which case you may want to move just the Sims 4 folder. I don't think it would really make a difference to your other games either way).
• Launch the game. A new EA folder should generate in the default save location above.
• Close the game.
• Move your old files back to the new EA folder (I just moved the Sims 4 folder into the new EA folder rather than replacing EA with EA, if that makes sense).
• Relaunch the game and it should be back to normal.

jtamai5​ 

jtamai5 wrote:

the search feature on my computer evidently doesn't work very well because I went hunting manually and found the recreated folder... right where it's supposed to be.

When the Electronic Arts folder is in the user's Documents folder, where it should be, it is hidden from a search which of course means that if you search for "The Sims 4" that is also hidden because it is within the Electronic Arts folder in Documents. This is intentional on EA's/Apple's part. I have no idea why as it's ridiculous and makes no logical sense to me and causes more problems than it solves but it is always better to manually navigate through Finder to the location rather than just use the search options in macOS.

jtamai5 wrote:

Move your old files back to the new EA folder. (I moved the Sims 4 folder into the new EA folder rather than replacing EA with EA, if that makes sense)

It's not a good idea to just blindly move the whole TS4 back into the EA folder because it may just be one or more files that is causing the issue. There is a more methodical approach that should be taken - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548