Solved
Mouse Pointer Freezing
While playing as a sim in The Sims 4, I cannot move my overhead game view forward via my mouse pointer. I can only adjust my "sky" pov to the left, right, and down via my mouse. And, often when I try to move to the left, my mouse gets "stuck" and glitches, then appearing at the bottom of my screen. However, using the arrow keys does work.
I think this may be related to upgrading to macOS 26.0, as I had played The Sims right before I updated and was not experiencing this problem.
- MARKED AS THE SOLUTION FOR VISIBILITY AND FURTHER TROUBLESHOOTING PURPOSES ONLY -
For those experiencing this, and not all macOS Tahoe users are, please can you provide the following information if you haven't already:
- precise version of macOS, e.g. 26.1
- exact Mac model, e.g. M4 Max MacBook Pro 16". If using an external display, please also include details of the display
- when did the issue start? After a game update, or a macOS update, or slowly over time?
- are you using a bluetooth mouse or trackpad? If you are, are they Apple or 3rd party?
- does it happen in windowed mode only, or fullscreen only, or both?
- are you running any apps in the background? If so, does it still happen when you restart your Mac, quit any apps that start at login then launch the game?
- open Activity Monitor (Applications > Utilities) click on CPU in the button at the top of the window and sort by CPU % arrow down, so the process using the most CPU is first. Launch the game and when you have the cursor issue quickly go back to Activity Monitor (in fullscreen the game opens in a new desktop space, you can quickly swipe to the right to get to the desktop where Activity Monitor is open). What are the top 3 processes?
- are you running antivirus? If so which one?
- have you changed the default mouse/trackpad settings in System Settings?
- have you set up any Accessibility features in System Settings that alter the default behaviour of the OS related to the pointer?
