Forum Discussion

Anonymous

8 years ago

my sims 3 won't work on my MacBook air

i got a MacBook air and this is what its got MacBook Air (11-inch, Late 2010) processor 1,4 GHz Intel Core 2 Duo memory 2 GB 1067 MHz DDR3 graphics NVIDIA GeForce 320M 256 MB the game sta...

mac

EA_Mai

EA Staff

8 years ago

Hi @0_Thy_Unicorn_0,

Is this the first time you tried to play since you installed your game? If so, it might be an issue with the installation, or a corrupted file. Did you install your game through Origin or using DVDs?

-Mai

Anonymous
8 years ago
hi. thanks for answering my question

I recently got a MacBook Pro from my dad he has upgraded the memory a lot

this is what it said in about my Mac

MacBook Pro (13-inch, Mid 2012)
Processor 2.5 GHz Intel Core i5
Memory 16 GB 1600 MHz DDR3

and now whenever I press the play button. it says insert disk. I have inserted the disk.

please help

and yes I have played sims before

and there is no expansion packs
- Bluebellflora
  Hero+
  8 years ago
  @0_Thy_Unicorn_0
  
  The issue on your previous Mac was not enough memory. 2Gb RAM really wasn't enough.
  
  The no disc error you are now experiencing is caused by the incompatibility of the game running in El Capitan or Sierra. You need to install the game through Origin. Please see this thread for more details - http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Disc-Authorisation-No-Disc-Errors/m-p/4882518#U4882518