Forum Discussion
@oreosimmer01 Thank you for that information but I've been told that what's needed is for you to click on the Apple in the menu bar then About This Mac. Please provide that information here.
Apologies for not asking for the right thing. As I said, I'm not a Mac user. However, your post has been moved to the Mac forum and someone will be able to help you here. I do hope you are able to resolve the issue soon!
I screenshot the information.
- Bluebellflora3 years agoHero+
Your Mac should be able to run the game no problem. How much storage space is available? Click on More Info then scroll down to the bottom and it will show you how much disk space you have left.
You should also try a completely new game folder, not just move out Mods. Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
- 3 years ago
I am running the game on a 2TB external drive and it has 1.8TB left. I tried starting with a clean folder and still nothing. 😞
- 3 years ago
I also tried repairing and uninstalling and reinstalling both origin and the sims 4 and I even tried logging out of origin and it didn’t work.
- Bluebellflora3 years agoHero+
Ok. What is the drive you're using? Is it an HDD or SSD? What is the connection? Do you have to use an adapter? I still need to know how much space you have left on the internal storage as this can affect RAM.