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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

my sims wont stop crashing

I have been playing for over two years know and this is the first time I experienced a issue. whenever I try to go on to manage worlds it just crashes. I have recently tried to download cc and that w...
mac
  • Bluebellflora's avatar
    Bluebellflora
    8 years ago

    @idontgetlife

    Have you moved out the whole Sims 4 folder, started a brand new game and seen if that helps?

    Please can you also provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

    You could also try this:

    1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
    2. Navigate to Contents > Mac OS.
    3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
    4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.
Anonymous's avatar
Anonymous
8 years ago
Approved

I have tried doing that twice as well as checking for updates

Bluebellflora's avatar
Bluebellflora
Hero+
8 years ago

@idontgetlife

Have you moved out the whole Sims 4 folder, started a brand new game and seen if that helps?

Please can you also provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

You could also try this:

  1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
  2. Navigate to Contents > Mac OS.
  3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
  4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

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