Ever since the latest game update I keep getting stuck with long loading screens. It may work for a minute but then if I travel anywhere or travel back it just gets stuck on a never ending loading screen.
I've played with no mods and cc and it's still the same. I've repaired and uninstalled and the same.
Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Does it still happen with none of your current user data in the new Sims 4 folder?
@Bluebellflora @Hi yes I’ve done this and it still does it with none of my current user data.
@Bluebellflora It still happens and it's crashing now. I've attached the crash report.
@Bluebellflora Here it is.
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>1cc57fc4125aecae675f5a6b</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-12-15 23:04:27</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1230-1.200.000.643.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x5bc810</categoryid><stack> 0x5bc810 0x5bb2cc 0x5b99f0 0x5b977c 0x5b8060 0x5b7b38 0x5a6e7c 0x5decf0 0x5a1648 0x5a0cc0 0x5ea198 0x13e0b4 0x6f94 0x3235000000001d34</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 1551.37<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x55924528<br />LoadingScreenActiveFlag: 1<br />Origin Version: 13,363,0,5876<br />Modded: True<br />SystemInfo: Mac OS X Version 14.6.1 (Build 23G93) GPU: Apple M2 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br />(baseaddr) 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x1781c8000,'Simulation.dylib' 0x186c5b000,'libsystem_pthread.dylib' 0x186c5b000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>
@Bluebellflora i took out my mods and did a clean file and while the game run quicker. After travelling twice back home then it just got stuck on a loading screen for over 10 minutes before I forced it to quit.
@Livzz1245
But I asked you to try a completely new clean game with absolutely none of your user data such as mods, saves etc.
Did you really set up a new user account on your Mac, launch the game in that account and try playing? Because that is the cleanest way to test and what I need you to test to try and help you. If it crashes in that new user account I need that lastCrash file please.
@Bluebellflora Yes I did using the guest account I don't use on my Mac. I've created another new user on my account and it didn't crash after 10 minutes which is when it has in the past. The only thing is the EA app gave an error code (EC:108) but it didn't interfere with the game.
