Forum Discussion

6 years ago

Solved

Origin Access: Mac

I need a solid answer for this because people keep giving me the runaround everywhere, haha, and I can't find any answer I trust because they're outdated.

Is Origin Access available on Mac or not? It shows that the platforms supported are Windows and Mac, but when you click on it to play it shows the Windows (or that it's only playable on a PC) sign yet those I have asked in Sims forums say that it can be played on Mac regardless of the platform not being shown.

I've attached some screenshots of what I'm seeing for the sake of anyone answering.

TIA.

mac

hulkbaby666
6 years ago
@alextheclimber Hi, I just got off of the phone with an EA Rep. Origin Access DOES NOT work on Mac! But if you call, they'll refund your Access subscription and cancel it, and if you own the game outside of Origin Access (like purchased prior to), you'll be able to play it.

3 Replies

hulkbaby666
6 years ago
@alextheclimber I contacted EA, and have still not found the solution to this problem. They sent me a link to the troubleshoot forums, but I'm still having trouble. I already own the damn game, and I can't even play it?! What a waste, right? I'll let you know if I find some kind of saving grace.
hulkbaby666
6 years ago
@alextheclimber Hi, I just got off of the phone with an EA Rep. Origin Access DOES NOT work on Mac! But if you call, they'll refund your Access subscription and cancel it, and if you own the game outside of Origin Access (like purchased prior to), you'll be able to play it.
alextheclimber
6 years ago
I appreciate your thorough work on this, super appreciated, even if this isn't the answer I wanted. Oh well, haha. 😳