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This isn't related to the yellow banner about a current issue but you may still encounter that depending on the language your game and Origin are in. Let's fix this first though 🙂
- In your Applications folder right click on the Sims 4 app and select Show Package Contents.
- Navigate to Contents > Mac OS.
- Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place.
- Now open Origin, right click on The Sims 4 in your Games Library and click Repair Game.
- 6 years ago
Thank you so much for the prompt reply! 🙂 Much appreciated.
I was able to complete your first three steps. I've had to do this before.
When I open origin, the base game still would like to update. It's at 99% and then fails. I'm hoping that eventually if I keep going back to update it will get to 100%.
I am not able to right click The Sims 4 in my Games Library to Repair Game since it keeps wanting to update. I'm hoping if it can update, I'll be able to right click upon completion. Again, many thanks for your help!
- Bluebellflora6 years agoHero+
Could you try the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
- 6 years ago
I canceled the download since it would not move from 99% to 100%. It would keep failing and I would have to sit there and hit 'resume' every 1 minute. After I canceled the download I I hit tried to Repair game and it crashed.
I will try to Reset Origin again, and follow those steps again. Thank you!
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