Forum Discussion
Bluebellflora
6 years agoHero+
@poppyjuliajane
Your 2011 Mac is 64-bit and the game has always been 64-bit on Mac but it doesn't support Metal which is the relevant part of the big upgrade for you. Ignore the reference to 32-bit in the announcements, that's only applicable to Windows users.
Run the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/ At the Origin login screen uncheck the box for automatic updates to your game and Origin. Now check the status of your game and packs and download if the option is there.
Your 2011 Mac is 64-bit and the game has always been 64-bit on Mac but it doesn't support Metal which is the relevant part of the big upgrade for you. Ignore the reference to 32-bit in the announcements, that's only applicable to Windows users.
Run the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/ At the Origin login screen uncheck the box for automatic updates to your game and Origin. Now check the status of your game and packs and download if the option is there.