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Bluebellflora's avatar
Bluebellflora
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10 years ago
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OS X El Capitan, The Sims 4 and NVIDIA graphics cards

OS X El Capitan has now been officially released. The game is working great for some, however if you are experiencing a problem please feel free to post the issue here. Please make sure to include th...
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  • Bluebellflora's avatar
    Bluebellflora
    10 years ago

    Reported issues:

    Late 2012 21" iMac - Model Identifier 13,1 - Model No. A1418

    Late 2012 27" iMac - Model Identifier 13,2 - Model No. A1419

    Late 2013 21" iMac - Model Identifier 14,1 - Model No. A1418

    Late 2012 15" MacBook Pro - Model Identifier 9,1 - Model No. A1286 (650M 512 MB)

    NVIDIA GeForce GT 640M 512Mb

    NVIDIA GeForce GT 650M 512 MB
    NVIDIA GeForce GTX 660M 512 MB

    NVIDIA GeForce GTX 675MX 1024 MB

    NVIDIA GeForce GT 750M 1024 MB

    NVIDIA GeForce GT 755M 1024 MB

    Game crashes/freezes and graphics glitch horribly. Reported in the stickied El Capitan thread on the officials.

    Edit - a possible fix may be to update your drivers manually through NVIDIA's site. I've written a guide on how to do this here - http://bluebellflora.com/manually-update-nvidia-geforce-graphics-drivers-in-os-x/ Thanks to @SimGuruModSquad over on the officials for this suggestion 🙂

Anonymous's avatar
Anonymous
10 years ago
@Bluebellflora wrote:

@CHRIST911TheOne

As @Freggi-Liz has pointed out, you're running the beta version of the new update which isn't supported. Furthermore, Apple have actually changed something significant in the next update, 10.11.1, that currently renders Sims 4 unplayable until EA release a patch for it. You're only option to get the game working is to download and install the current 10.11 version from the App Store.

Apparently all versions of 10.11 render Sims 4 unplayable. Origin won't even open on 10.11. It remains stuck on the helper install loop.

If there is a way to play the Sims 4 without Origin then I would love to know how. Otherwise Mac owners that play Sims 4 have really gotten the short end of the stick on this release. 

Specs:

iMac, Late 2012

3.4 GHz i7

8GB DDR3

NVIDA GeForce GTX 675MX 1024 MB

OS X El Capitan Version 10.11

Bluebellflora's avatar
Bluebellflora
Hero+
10 years ago

@naszilla

That's not actually true. A quick look at the official forums will show that most of us are happily playing Sims 4 on our Macs. There were issues with the beta versions of El Capitan but Origin works fine on the final release, as it does on the update, 10.11.1. Initially Origin didn't work on the first beta release of 10.11.1 but with the second beta it started working again. If you are also referring to the Permission Helper Tool error in another thread on here, that is a strange one but it appears that an upgrade to El Capitan and then an uninstall and reinstall of Origin can possibly fix it.

There is however an issue with some NVIDIA 6xx series graphics cards and the game (NOT Origin). You can see this listed in the second post on this thread. Yours is one of the ones already listed. EA are aware of this and hopefully will fix it in the next patch. Super irritating I know but at the moment there is no fix. And the game has to be played through Origin.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Bluebellflora I didn't say we didn't enjoy playing the game, but we get the short end of the stick every time with this game. 

    While I did uninstall and reinstall Origin after updating El Capitan, it still did not work and I ran into the same problems. 

    It is apparently my graphics card which I was fortunate to get the NVIDIA GeForce GTX 675MX 1024 MB

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