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Zardanthefox's avatar
Zardanthefox
Seasoned Newcomer
20 hours ago

owning a MAC computer

Now that I own a MAC all of the packs that I owned on windows can't be accessed but the game still recognises that I own them? Is there any way that I could regain access to my packs or am I done for?

4 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    1 hour ago

    Zardanthefox​ 

    I believe you have to unlink your Steam/Epic account from your EA account. I've moved your post to the EA App Tech forum, hopefully someone here will be able to help you figure it out.

    Zardanthefox wrote:

    It is really annoying that I essentially have to buy the same thing twice

    Yep but Steam is a completely separate storefront to EA App. If you had used EA App on the Windows machine you wouldn't have to purchase them again (not cheerleading EA App, just explaining 🙂). Steam are a 3rd party and don't make a macOS version of the game available. 

  • Zardanthefox's avatar
    Zardanthefox
    Seasoned Newcomer
    18 hours ago

    It is really annoying that I essentially have to buy the same thing twice :( - I think it would be less annoying if the game didnt recognise that I have bought them- do you have any clue why it works the way that it does?

  • Zardanthefox's avatar
    Zardanthefox
    Seasoned Newcomer
    18 hours ago

    I was worried that would be the case but thanks so much for the help. I purchased the packs through steam unfortunately

  • Zardanthefox​ 

    Did you purchase the Packs through Steam or Epic? If so they are not transferable to macOS because the TS4 base game has never been available on Steam/Epic. You will need to repurchase them through EA App or buy codes from a reputable storefront and redeem them in EA App.

    PS - It is Mac, short for Macintosh, not MAC 😜

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