[PARTIAL FIX] Sims 4 CAS cursor glitch
Some users are reporting one or all of the following issues in CAS which suddenly seem to appear between playing sessions (thanks to @13Vaderfor the video)
When editing a body part the cursor wi...
Forum Discussion
User info collected:
Sierra 10.12.4
21" iMac Late 2013
2.7 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel Iris Pro 1536 MB
Apple mouse
All add on Packs released so far
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Air Early 2015
1.6 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel HD 6000 1536 MB
Outdoor Retreat, Spa Day, Dine Out, Vampires, Get To Work, Get Together, City Living, Perfect Patio, Cool Kitchen
Sierra 10.12.4
21" iMac Late 2015
2.8 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Pro 6200 1536 MB
All add on Packs apart from Vintage Glamour and Bowling
Sierra
13" MacBook Air Early 2014
1.4 GHz Intel Core i5
4Gb 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Pro Early 2015
2.7 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
Wireless mouse and trackpad
Get To Work, Get Together, City Life, Vampires, Dine Out, Spa Day, Outdoor Retreat, Vin. Glam., Romantic Garden, Kitchen Stuff, Patio Stuff
Sierra
MacBook Air 13-inch, Mid 2013
1.3 GHz Intel Core i5
4 GB 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
All packs but Luxury Party, Cool Kitchen, Movie, Backyard, Vintage Glamour, Bowling
This is happening to me as well
My specs are
macOS Sierra
MacBook Air (13-inch, Mid 2013)
Processor 1.3 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 5000 15.36 MB
All packs except for
The Sims™ 4 Luxury Party Stuff
The Sims™ 4 Cool Kitchen Stuff
The Sims™ 4 Movie Hangout Stuff
The Sims™ 4 Backyard Stuff
The Sims™ 4 Vintage Glamour Stuff
The Sims™ 4 Bowling Night Stuff
@Bluebellflora wrote:
User info collected:
Sierra 10.12.4
21" iMac Late 2013
2.7 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel Iris Pro 1536 MB
Apple mouse
All add on Packs released so far
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Air Early 2015
1.6 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel HD 6000 1536 MB
Outdoor Retreat, Spa Day, Dine Out, Vampires, Get To Work, Get Together, City Living, Perfect Patio, Cool Kitchen
Sierra 10.12.4
21" iMac Late 2015
2.8 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Pro 6200 1536 MB
All add on Packs apart from Vintage Glamour and Bowling
Sierra
13" MacBook Air Early 2014
1.4 GHz Intel Core i5
4Gb 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Pro Early 2015
2.7 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
Wireless mouse and trackpad
Get To Work, Get Together, City Life, Vampires, Dine Out, Spa Day, Outdoor Retreat, Vin. Glam., Romantic Garden, Kitchen Stuff, Patio Stuff
@Bluebellflora wrote:
User info collected:
Sierra 10.12.4
21" iMac Late 2013
2.7 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel Iris Pro 1536 MB
Apple mouse
All add on Packs released so far
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Air Early 2015
1.6 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel HD 6000 1536 MB
Outdoor Retreat, Spa Day, Dine Out, Vampires, Get To Work, Get Together, City Living, Perfect Patio, Cool Kitchen
Sierra 10.12.4
21" iMac Late 2015
2.8 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Pro 6200 1536 MB
All add on Packs apart from Vintage Glamour and Bowling
Sierra
13" MacBook Air Early 2014
1.4 GHz Intel Core i5
4Gb 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Pro Early 2015
2.7 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
Wireless mouse and trackpad
Get To Work, Get Together, City Life, Vampires, Dine Out, Spa Day, Outdoor Retreat, Vin. Glam., Romantic Garden, Kitchen Stuff, Patio Stuff
SimQARoboEA Staff
Hello @iimlana @13Vader @eleastro @JennieMee @letterrow and anyone else encountering this issue,
Does your monitor have a touchscreen?What resolution is your monitor?Are there any other programs running while the game is running? (Other than Origin)Is Origin In-Game enabled or disabled?Would you be willing to send me this file? \Documents\Electronic Arts\The Sims 4\Options.ini
EDIT: Never mind. I think we have it narrowed down for now. We'll look into it. Thanks again 🙂
- No touchscreen.
- Monitor 1920x1080 (for the game I use 1600x900)
- No programs running usually when I play (may be sometimes iTunes, Photos or Safari if I don't notice)
- Origin Enabled
