[PARTIAL FIX] Sims 4 CAS cursor glitch
Some users are reporting one or all of the following issues in CAS which suddenly seem to appear between playing sessions (thanks to @13Vaderfor the video)
When editing a body part the cursor wi...
Forum Discussion
Ok, there it goes:
Thank you - that's really helpful. I've added the video to my opening post, hope you don't mind 🙂
It's ok, I'm willing to help.🙂
- @Bluebellflora
I just watched the video that was uploaded and that's exactly what's happening to mine!
Do you have any clue what could be the problem or have heard anything ? No ☹️ You all have the same family of integrated Intel graphics in common though. I'm still waiting for anyone to confirm whether enabling laptop mode makes a difference - perhaps you could try?
I've just tried that. Laptop mode (full screen and windowed mode). Still happening ☹️
- @Bluebellflora
@13Vader
I wonder if the gurus know about this issue. How would you contact them to share the issue with them or to at least see if they know about the issue? Thanks for trying and confirming it makes no difference.
As I already explained in your previous thread, gurus are not present here, they post on the official forums. @EA_Kristi has replied in this thread and your previous one stating that this may be a bug or a technical issue so she is aware. Not everyone is experiencing it and you all have Intel graphics which may indicate some sort of issue due to the low power of these integrated chips (which is why I asked for someone to try enabling laptop mode). Still, only a handful of Mac users are posting about this. When there is a bug affecting all Mac users, or at least those with specific hardware, there would be a slew of posts about it here and over on the officials. I'd love to know what's causing it and if there is a workaround too but as I cannot reproduce it myself then I cannot test any possible fixes. You've already apparently tried the suggestions and nothing has worked.
I understand your frustration but at least it's not a game breaking issue.
- @Bluebellflora
I know that they don't go on here...
I was just asking if someone asked them if they know about it.
I know that if you go on sim guru nicks twitter you can tell him problems, so I was curious if someone did that...
And don't you think if the gurus know about it they might have a solution because they work on bugs for the sims and they work for the sims. The issue isn't gonna get solved if they don't know about it. Just saying.
And if this helps, the newer 21.5 macs are intel, not sure about MacBooks, so I don't know if that really makes much of a different.
And my game has always worked with intel, when I first played with and it showed the issue I didn't do a Mac update or a game update since previously playing it before that. If you think the gurus will listen to you on the officials then by all means post there and tag them, or maybe tweet them your concerns? This is an EA forum for technical issues mainly so is the best place for this sort of problem. I'm fully aware of the Mac models, both current and past. I'm not saying your Intel chips are causing this, just that that is the only thing in common that you all have. Yes, your game will work but dedicated GPUs are always preferable for gaming and deliver the best performance.
EA_MaiEA Staff
Hi @iimlana,
Do not worry, as @Bluebellflora said, we are aware of this thread and we really appreciate the information all of you are providing. Thank you for taking the time to report the issue and give us information about your system. 🙂
-Mai
