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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
Solved

[POSSIBLE BUG] UI glitches and greyed out menus after April patch

Since the 16 April patch some Mac users have reported glitchy and pixelated menus, notification walls, pack logos, greyed out menus and general UI weirdness. This is normally as a result of an outdat...
mac
  • cheezyeen's avatar
    cheezyeen
    6 years ago

    Hi everyone, I have been having this issue too, however, I might have found when it is triggered, so I'm leaving it here just in case it wasn't mentioned.

    I have made several tests, it appears that the glitch occurs only when I skip the EA, MAXIS ans Sims 4 logos by clicking on the screen, the interface will be glitched with weird grey textures. If I launch the game and let the cutscenes pass without touching anything, I will always get my game's interface looking fine. I don't know why it's happening there, but it works for me 100% of the time, I hope it helps!

    (Marked as the solution for visibility as it seems to be the best fix we have at the moment - BluebellFlora)

crinrict's avatar
crinrict
Hero+
6 years ago

@mstingwray1 

merged your post with existing report on this.

Please try the things on the first page.

cheezyeen's avatar
cheezyeen
6 years ago

Hi everyone, I have been having this issue too, however, I might have found when it is triggered, so I'm leaving it here just in case it wasn't mentioned.

I have made several tests, it appears that the glitch occurs only when I skip the EA, MAXIS ans Sims 4 logos by clicking on the screen, the interface will be glitched with weird grey textures. If I launch the game and let the cutscenes pass without touching anything, I will always get my game's interface looking fine. I don't know why it's happening there, but it works for me 100% of the time, I hope it helps!

(Marked as the solution for visibility as it seems to be the best fix we have at the moment - BluebellFlora)

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @cheezyeen

    Thank so much for that update, I've added it to the opening post 🙂
  • verfens's avatar
    verfens
    Seasoned Veteran
    6 years ago

    This is so bizarre can confirm this works I was skeptical as I just started experiencing it after the update to Mojave this morning but this seems to be a viable workaround.  I also believe its almost certainly linked to the mojave update as thats when the glitch started for me.  

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