Forum Discussion

Hero+

Re: CAS Mouse Drift macBook Pro

@lrt_kitkat

When you say it's not just you, do you have links to any further posts on this, apart from the older ones? Any recent posts would be really helpful. It would be good to see specs of Macs this is happening on for QA to look into.

I have 2x Intel Macs and an Apple Silicon Mac with the game installed and don't notice any significant delay and resistance in CAS but I'm wondering whether it could be linked to the cursor offset on Macs with camera notches in the display. Is there any difference in the CAS lag/resistance playing in windowed mode or fullscreen?

7 Replies

lrt_kitkat
New Rookie
2 years ago
@Bluebellflora

This thread https://answers.ea.com/t5/Technical-Issues-Mac/Left-Dragging-Not-Working/m-p/9796887#M41518 has quite a few people with the same issue and it sounds identical to mine. From those who have disclosed their specs, they seem to be similar to mine with the M1 chip and with the most recent poster being from July and having the exact same mac as myself and the same issues - so I'm not sure if there's correlation there? I also found this thread https://answers.ea.com/t5/Technical-Issues-Mac/CAS-Build-mode-live-mode-camera-being-weird/m-p/10850231#M48337 with people having similar issues who seem to have the M1 chip.
I have been playing in windowed mode as I used to have a cursor bug when playing fullscreen but I just tried playing fullscreen and the lag/resistance is exactly the same, no worse or better.
TheSimsDirect
The Sims Team
2 years ago
Hello @lrt_kitkat

Could you share a video of the issue you're seeing?

Information on how to share is here:
https://x.ea.com/74420
lrt_kitkat
New Rookie
2 years ago
@TheSimsDirect Hi, I put together a video of the issues as best I could, it's quite difficult to convey through video the full extent of the issue but I tried my best.
In the first clip I am moving smoothly with my finger on the trackpad, yet I encounter resistance. In the following clip, you can see that my hands are moving smoothly across the trackpad, yet the camera rotation is not following that movement and there's resistance that I encounter.
I also thought it important to note that the issue is not only when trying to rotate a sim in CAS, it occurs when moving facial features and dragging to edit the body etc, it was just much harder to capture a video of this due to the limits when modifying the body/face.
Here is the link: https://drive.google.com/file/d/1fUEydAKMoXZdQst8Pdn8YkpGrx9A4fJm/view?usp=sharing

Thanks! 🙂
Bluebellflora
Hero+
2 years ago
@lrt_kitkat

How about if you use the arrow keys to rotate, still the same?
lrt_kitkat
New Rookie
2 years ago
@Bluebellflora Nope, the < and > are fine, I just obviously can't use them for sliders in CAS eg. face shape, body shape etc
Bluebellflora
Hero+
2 years ago
@lrt_kitkat

There is a known bug at the moment with sliders to the left https://answers.ea.com/t5/Bug-Reports/OPEN-MAC-Makeup-skin-tone-sliders-to-work-when-sliding-to-the/m-p/12497607

Great informative video for the Sims team 🙂
TheSimsDirect
The Sims Team
2 years ago
@lrt_kitkat Thank you!