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Re: [CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.220
What expansions, game packs, and stuff packs do you have installed? Magic relam, Eco Lifestyle, University, Strangerville, Dine out, Spooky, Cool kitchen, Holiday.
Steps: How can we find the bug ourselves? The game runs Smoothly until about 10 minutes in
What happens when the bug occurs? Then the game freezes and will not let me do anything (Spinning wheel of death) then I must force quit losing the work I previously did. Also the game will not resolve its self, I have to force quit the game.
What do you expect to see? I expect this to work smoothly.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

N/A

9 Replies

  • hdxo7's avatar
    hdxo7
    5 years ago

    After I updated the game today, my game has crashed 4 times all about 10 minutes into gameplay. Just completely shuts down. I played for hours yesterday with no issues. I have removed any cc (just a handful of things) and tried repairing game.

  • Ditto. Game is unplayable. I played for 8 hours yesterday no problems. Patch started, game runs for 1-10 minutes before "The Sims4 has quit unexpectedly" problem starts up.

    Hooray. (Please use your best sarcasm font here.)

  • IM HAVING THE SAME ISSUE!!

    Im new to playing The Sims on Mac and I was cursing at my Mac blaming apple and wondering why I bought it!!! I understand they’re not gaming laptops but thought it’d run decent enough but now I’m not so sure. I assume this is ongoing with EA bugging it for Mac users? As soon as I updated my game it’s popping up with The Sims 4 has quit unexpectedly and bad access codes. Relieved it’s not just me though and hope they fix it soon!

  • Product: The Sims 4
    PlatformMacBook Pro 13'' 2020 - Catalina 10.15.7
    Which language are you playing the game in? Italian
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.68.154.220
    What expansions, game packs, and stuff packs do you have installed?All EP expect for the newest, All Game Packs expect for Batuu, SPA day, Jungle Adventure and some stuff packs
    Steps: How can we find the bug ourselves? The game runs Smoothly until about 30 minutes in
    What happens when the bug occurs? Then the game freezes and will not let me do anything (Spinning wheel of death) then it crush. Mostly happened while using the fast live mode, or with build mode while using the new platform tool.
    What do you expect to see? I expect this to work as it was working before the update
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? After installing the newest patch

  • this is exactly what happened to my game, each time i'd play it would run for longer then crash so i have to save it every two minutes. i am glad to hear its not just my game though, just a shame it can't be fixed any sooner ☹️ just installed new pack snowy escape and would like to play with it.

  • @RJBlain My game just crashed after I played for about 10 minutes;( just froze and then crashed;( so frustrating. Hope they fix it soon. As everyone else here I was also super excited for the update. But as of right now the game seems unplayable.

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