Forum Discussion

6 years ago

Re: Deleted EA folder on mac! Can't find it or install mods. Please help?

I'm having this exact issue.. I recently updated, I know where the original Documents/Electronic Arts folder is, but it is suddenly gone since updating, yet I can also make and re-load saves It sa...

mac

MissTranquility

6 years ago

My sim's 4 is saying it's saves are in " C:\users\Public\Documents\Electronic Arts\The Sims 4\saves\Slot_00000002.save "

I'm on a mac, and can not for the life of me understand how it's located in a C: directory (???), I'm able to load & reload saves, despite it saying it's saved there

I do NOT have an Electronic Arts in my Documents folder, and can't figure out how to get it back so I can access it ?!

I thought maybe I didn't give permission to The Sims when it first loaded since I updated, but I made sure to go in and add Full Disk Access to the launcher

but I think because the saves are already established in this public document area, I can't re-make it in the proper Documents?

I searched all through my files for any Electronic Arts folders, for all of my Documents folders, I turned off iCloud etc

I'm not sure what to do other than a fresh install, but I'm hoping not to

Bluebellflora
Hero+
6 years ago
@MissTranquility

Can you please follow the instructions posted in the reply directly before yours explaining how to find the game file location.

Macs don't have C: drives, that's Windows.
ReinaLuisa
5 years ago
@MissTranquility For everyone having this problem, I found it inside the application on The Sims 4.app/Contents/Resources/drive_c/users/Public/Documents/Electronic Arts
- Bluebellflora
  Hero+
  5 years ago
  @ReinaLuisa
  
  That is not the location of your user data where saves, mods, screenshots, tray and other user content is stored. The location for the user data is:
  
  Macintosh HD > Users > [User] > Documents > Electronic Arts > The Sims 4
  
  It's also odd that you have that file location referencing a C drive which is for Windows users. Where did you download your game from? Because my installed game on 3 different Macs currently does not have this file path: drive_c/users/Public/Documents/Electronic Arts
  - ReinaLuisa
    5 years ago
    It has something to do with the fact that my Sims 4 application opens using the app Wine
- blacklabcoat
  5 years ago
  @ReinaLuisa Thank you!! I found it there, finally. I was beginning to think my Mac had a phantom drive...