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New Traveler

Re: [FIXED] Problems playing Sims 4 on the 16" MacBook Pro

FYI, this solution did NOT fix my issue with the game never staying in fullscreen mode according to the game settings -- even if visually it IS in fullscreen mode.

I did NOT try the Big Sur beta, as I'm not willing to risk that with all the other work I do on my computer, just to play a game.

I DID try turning off the automatic graphics switching toggle and experimented with the game multiple times. The issue simply will NOT resolve itself.

Even if the game looks like it is in fullscreen mode, the in-game setting SAYS windowed mode, and thus the EDGE SCROLLING WILL NOT WORK.

No matter how many times I try to get it to switch to fullscreen mode, it instantly switches back to windowed setting -- even after I have clicked "accept new settings" with the setting saying that "full screen" is selected. The minute I hit "accept changes" it switches back to windowed setting. But the appearance doesn't change. Just the setting does.

Sometimes, and this seems to happen randomly, the setting in the background will say "fullscreen" but the cursor cannot click on the "accept settings" option OR even the "cancel" option! I click and nothing happens until the timer expires and then the settings revert back to windowed.

This is SO FRUSTRATING!

Before this latest game update, I was able to play on this computer without issue WITH EDGE SCROLLING!!!

Do I need to make this a separate question so that it can be addressed properly? Because this workaround did nothing to fix it!

And I was not having any of the other graphical issues. No flashing floors or black lines, etc.

My setup, FYI:

MacBook Pro (16-inch, 2019)

2.4 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

Intel UHD Graphics 630 1536 MB

ETA: Yes, I tried playing around with the green fullscreen button on the windowed game several times, and it still says it's in windowed mode -- even after I've expanded it. And I've tried loading the game in windowed mode, and then using the control/command/F trick to expand it to fullscreen. It does VISUALLY, but the game settings still say "windowed" mode, so the game THINKS it's in windowed mode, so the edge scrolling will not work!

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Bluebellflora
Hero+
5 years ago
@cebart73

TBH I think the fullscreen/windowed mode issue pales in comparison to the crashing/glitching/freezing problem that renders the game unplayable.

Have you tried the -w command line prompt in Origin? Or changing the value in the Options.in file?
ceb6973
Rising Hotshot
5 years ago
True, it does pale in comparison. I’m simply pointing out that it seems to be a separate issue. I do not want it overlooked simply because my problem got lumped in with this larger crashing issue that is seemingly unrelated, and have it remained unsolved. I can’t be the only one experiencing it.

The fact that the game thinks it’s in windowed mode when it is visually in full screen mode indicates an instability issue doesn’t it?
Bluebellflora
Hero+
5 years ago
@ceb6973

It was a thing when the game was released, it's not new. Always seemed to be weirdly sporadic. Did you try the command and editing the Options.ini file?
ceb6973
Rising Hotshot
5 years ago
Ahh, I didn’t realize it was an old problem, This is the first time I’ve experienced it on my old Mac or this new one. I saw some older posts that were similar, but they seems to resolve with some of the solutions I’ve tried, but didn’t work. Yes, I edited the options.ini file. I’ll keep trying and hopefully something will work eventually.