Re: Game Data Incomplete, grey llamas, red and white sims, broken textures

So I downloaded the cats and dogs package and I cannot use it whatsoever. I can’t live in the animal world (brindleton bay?), I can adopt a cat or dog but can’t see any of its features it shows up as a black animal/silhouette. I can’t edit my animals whatsoever and all the pet stuff to put in my house in build mode comes up red/pink with ?? On it and I can’t see the actual colors of it or use it. I also cannot place all the pet items in my house, it’s limited. Lastly, I have tried everything on the internet to fix the problem. I have uninstalled and reinstalled the app MULTIPLE TIMES same with the add ons and repairing it many times. I have also cleared the cache and updated and restarted my Mac many times. Absolutely nothing works. Please help because I spent money on this and would like to use it.