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grans65's avatar
grans65
8 years ago

Re: [INFO REQUEST] Sims 4 Cats and Dogs always shows 'Download' in Origin

Showed as installed when working.  After the hour or so when I went back in to play the game the cats & dog expansion was not showing in my library.  After I did the deletion of Origin and reinstalled thru the instructions given here the cats & dog expansion showed up.   But still Origin will not open the Sims 4 to play. No error message is given (which is strange) because as a rule I would get an error message.  Installed S4S, did all the required fixes for broken cc etc and still not loading the game.  I'm at a loss as to what could possible be wrong with the game.

8 Replies

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi everyone,

    First of all, thank you for sharing with us the details about the problem you were having. Could you please check if Origin is still giving you the option to 'Download'?

    If so, please, try to uninstall and install the game again, and let us know if that helps.

    Thank you,

    -Mai

  • lineafuglsig's avatar
    lineafuglsig
    8 years ago

    Mine doesn't say download anymore, but I'm still experiencing the same pets problems. SUCCES!

    However, I'm still having the same problems. When I want to adopt a pet, I press adopt, I accept, I choose a name, it take $200 and then nothing happens. I can interact with the pet as if it was my own, but it's not in my household and the adoption lady doesn't leave. I've tried going into CAS where it then appears in my household and stays when I go back, but again the adoption lady doesn't leave. I've clicked to end the evaluation and she takes the pet with her. I have forced a pet in my household by creating one or clicked "at to household" with testingcheats on, but then i can't train the dog. I've tried befriending a stray, but I never get the choice to ask it to move in. I have only adopted a pet succesfully ONCE, after i forced one in.
    I don't know if there is some special thing you have to do, that I'm just not getting, but it's very frustrating.

    oh, and when i aged up my babies, my sim still had to introduce themselves to them again

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Thanks @Bluebellflora!

    Hi @lineafuglsig,

    Thanks for letting us know 'Download' is fixed for you! 

    What you are describing is a different issue than the Download one. Some players have been reporting the same here: https://answers.ea.com/t5/Bug-Reports/OPEN-CD-Unable-to-adopt-pets-pet-carrier-stays-on-lot/td-p/6410786 and The Sims team is asking for saves in that thread as well: https://answers.ea.com/t5/Bug-Reports/OPEN-CD-Unable-to-adopt-pets-pet-carrier-stays-on-lot/m-p/6423527/highlight/true#M51196

    For the babies not knowing their parents, if you have already made sure it's not a problem caused by mods, you might want to open a thread here: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

    Thanks!

    -Mai

  • alfieralphie's avatar
    alfieralphie
    8 years ago

    I wanted to report that after the latest origin update the sims 4 cats & dogs are listed under "installed" on my origin. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago

    @ameliaaa3

    No, EA fixed it in Origin, no need to do anything. If you're still having an issue it wouldn't hurt to use the reset tool 🙂

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