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Re: [Info] The Sims 4 macOS Catalina Troubleshooting

I'm having the same issue. I tried moving the old folder back in (replacing the new one), but the game gave me the "already open" error again... I've been troubleshooting this for 4 hours now! I've uninstalled the game, uninstalled origin, reset my game, reset origin, taken out all my mods, restarted my computer, and even tried opening the game with a backup instead of the current folder (which I figured could be corrupt. Nothing. I've searched everywhere for answers with no answers ☹️  

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  • renarsspons's avatar
    renarsspons
    6 years ago

    Hi,

    Do you also have Mac? And if so, did you also update to the new Macos Catalina? Im just trying to find the core of the problem. For me everything started after i updated my computer to the new software... Tho j have seen people talk about the same issue as old as 2017, so it might not be that at all. 🙄😫 

  • @renarsspons Yes I'm on MacOS. (I have a macbook air if that makes a difference) I just updated to Catalina last night and tried to open my game this morning to find this issue for the first time. It's so frustrating! Most of the people who had the issue were on Windows 10, and a fix was found. But the fix they used isn't possible on MacOS ☹️

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