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Re: [MAC] The game froze

If it's stuck on saving, you'll likely have to end The Sims 4 task in the Task Manager.

1: Right-Click the Task Bar in Windows at the bottom of your screen, select Start Task Manager.

2: Go to the Processes tab.
3: Look for the process TS4.exe, right-click it, and select "End Process."

Be warned, this will not save your game, but it will shut down Sims 4 so you can start it again.

Hope this helps,

- B

4 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I have it on a mac

  • burin077's avatar
    burin077
    Seasoned Ace
    10 years ago

    Try this then:

    Go to the Apple icon in the upper-left.

    Select the option Force Close...

    See if Sims 4 is there, if it is, end it.

    If all else fails, you can also restart the computer, as that will end all currently running programs on a Mac system.

    Hope that helps,

    - B

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    my game is frozen on the saving screen and i can’t press anything? help

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