Forum Discussion

Re: My saved games on MAC won’t load

@jaleesag What does your Sims 4 folder look like?

jaleesag
6 years ago
@AriaMad2 Hopefully you can see it!
Marloesvu
6 years ago
@jaleesag Are their files in your 'saves' and 'tray' folders? Did you past the 'Electronic Arts' folder in the same folder (Documents)?
jaleesag
6 years ago
@Marloesvu Yes there are files in both the ‘saved’ and ‘tray’ folders. Also yes, my ‘electronic arts’ folder is inside my documents
Marloesvu
6 years ago
@jaleesag hmm that's strange! I'm sorry, I don't know what's wrong then. Hopefully someone knows what the problem is and you get a solution soon!
AriaMad2
6 years ago
@jaleesag In this case, it's highly likely your saved games have uploaded themselves to iCloud and your game can't reach them. Go into your computer's settings and turn off Automatic iCloud Syncing for your Documents folder and see if that helps.
Bluebellflora
Hero+
6 years ago
@jaleesag

Please could you click on your saves folder once to select it then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of the folder here.