Forum Discussion

Re: my sims 4 keeps crashing

This has been happening to me too for the last couple of days. I have restarted my computer, updated origin, repaired the game, set up a new folder and tried taking out all of my script mods. The only thing I haven’t tried is removing my cc but when I did that the game wasn’t loading at all. Here is my last crash report. I’m grateful for any help! Thanks!

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>549d7eec64d34ca56539c7d0</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2023-10-26 02:08:28</createtime><buildsignature>Local.Unknown.Unknown.1.101.290.1230-1.200.000.607.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x6b63697000000054</categoryid><stack> 0x6b63697000000054 0x4a2a8 0x49ff0 0x4e5fc8 0x4f2c94 0x49a6ec 0x49ba88 0x49b194 0x20fae4 0x21b43c 0x21a858 0x216cd4 0x2164ac 0x8d8f0 0x107d48 0x107080 0xa1ee8 0x9f1a8 0xa2d0c 0x106ae4 0x108070 0x35d4 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 588.43 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0xbe7da869 Game Sub-state: 0x1020b807 LoadingScreenActiveFlag: 0 Origin Version: 10,5,124,53512 Modded: True SystemInfo: Mac OS X Version 11.4 (Build 20F71) GPU: Apple M1 macOS Metal driver 0.0.0.0 Architecture: arm64 (baseaddr) 0x0,'' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x281000000,'Simulation.dylib' 0x169400000,'libpython370.dylib' 0x169400000,'libpython370.dylib' 0x169400000,'libpython370.dylib' 0x169400000,'libpython370.dylib' 0x169400000,'libpython370.dylib' 0x169400000,'libpython370.dylib' 0x169400000,'libpython370.dylib'(/baseaddr)</contextdata></report>

4 Replies

Bluebellflora
Hero+
2 years ago
@brianalaurenbela

When exactly is it crashing? Do you have vsync enabled? If not, enable it and see if it makes a difference.
xpnr7zr0y5rw
2 years ago
hi. i also tried everything. i am desperate now. pls help me. here's my last crash report.
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>93d77128b75ce3a36552fda0</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2023-11-14 04:56:01</createtime><buildsignature>Local.Unknown.Unknown.1.102.190.1230-1.200.000.609.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x4d909c</categoryid><stack> 0x4d909c 0x49df8 0x49b40 0x4e5b18 0x4f27e4 0x49a23c 0x49b5d8 0x49ace4 0x20f634 0x21af8c 0x21a3a8 0x216824 0x215ffc 0x8d440 0x107d48 0x107080 0xa1ee8 0x9f1a8 0xa2d0c 0x106ae4 0x108070 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 65.22 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0xbe7da869 Game Sub-state: 0x1020b807 LoadingScreenActiveFlag: 0 Origin Version: 10,5,124,53512 Modded: True SystemInfo: Mac OS X Version 14.1.1 (Build 23B81) GPU: Apple M1 macOS Metal driver 0.0.0.0 Architecture: arm64 (baseaddr) 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x28aea8000,'Simulation.dylib' 0x2898bc000,'libpython370.dylib' 0x2898bc000,'libpython370.dylib' 0x2898bc000,'libpython370.dylib' 0x2898bc000,'libpython370.dylib' 0x2898bc000,'libpython370.dylib'
Bluebellflora
Hero+
2 years ago
@xpnr7zr0y5rw

Your game is modded. Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
TashatheSimmer
2 years ago
Have you had any luck? I'm having the same bad_access_sigsegv crash error. Repaired, took mods out, etc. I can't play the game more than 30 mins without it crashing.